FAQ

We answer the most frequently asked questions.

How does the QR-invoice work?

QR-invoices include a QR code that can be scanned to obtain payment information. There are several QR-invoice formats that have replaced payment slips.

You can find more information on the page: QR invoices information.

How do I use Swiss payment slips?

Most Swiss payment applications recognize QR codes. In your bank’s application, on your smartphone, select the Scan option. The camera of your device will act as a scanner. To make the payment without scanning, you can enter the IBAN in your payment system as well as the reference.

You can find more information about QR invoices on the page: The different QR invoices.

How do I make a Swiss QR code invoice?

The harmonization of payment traffic with the ISO 20022 standard in Switzerland requires that the information to be transmitted for the QR code generation be structured. The layout criteria are extremely codified to ensure correct reading in banking institutions. Our invoice templates meet these requirements.

Otherwise, you can find more information on the page: How to use myQR invoice.

How do I get a QR IBAN?

To convert your current IBAN into a QR IBAN, you will need to contact your bank and they will send it to you.

When can I cancel my subscription?

You can cancel your subscription at any time, but the last invoiced period is not refundable.

You can find more information on the page: Terms of use.

How can you offer a free account without selling my data?

There are two things that make free accounts not completely free:

  1. When you use a free account to create your invoices, we run advertising. This creates a small income.
  2. When you send invoices with a free account, a mention of our platform is included above the payment slip. This gives us publicity and helps to make us known. For us, it’s a form of compensation.

And believe it or not, we really want to be able to help companies and freelancers by offering easy to use, quality and low cost services.

If you can’t find an answer to your question, you can contact us by e-mail.